mawart Privacy Policy

We at mawart collect personal data from you when you register, deposit, and play on our platform, and we protect that data using encryption and secure storage practices. This page describes what we collect, how we use it, who we share it with, and what rights you have over your information. We are committed to transparency about data handling, so you understand exactly what happens to your details when you use mawart.

Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. We collect only the information we need to run mawart safely and securely. We do not sell your data to third parties for marketing, though we may share it with payment processors, fraud detection services, and compliance partners as necessary to process your transactions and meet legal requirements.

This policy applies to everyone who uses mawart—whether you are accessing our live-dealer tables, sportsbook markets, or slot games from Jakarta, Surabaya, Bandung, Medan, or Semarang. If you have questions about how we handle your data, contact our support team, and we will clarify.

What Data We Collect on mawart

We collect several categories of data when you use mawart. First, account information: we collect your name, email address, phone number, date of birth, and username when you register. Second, identity verification data: we request a copy of your government-issued ID and proof of address before you can withdraw. Third, payment information: we collect details about your payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account), though we do not store full credit card numbers—our payment processors handle that securely.

Fourth, transaction data: we record every deposit, withdrawal, and game selection you make on mawart. This includes the amount, date, time, and outcome. Fifth, device and usage data: we collect information about your device (operating system, browser type, IP address) and how you use mawart (which games you play, how long you stay logged in). Sixth, communication data: if you contact our support team, we keep records of your messages and our responses.

We collect this data to verify your identity (a legal requirement for anti-money-laundering compliance), process your transactions, settle games fairly, detect fraud, and improve our service. We do not require any data beyond what is necessary for these purposes.

How We Use Your Data on mawart

We use your data primarily to operate mawart securely and fairly. Your account information allows us to authenticate you and manage your account. Your identity verification data helps us comply with local regulations and prevent fraud. Your payment data enables us to process deposits and withdrawals. Your transaction and game data allows us to settle games accurately and maintain records you can review in the Result Archive.

We also use your data to contact you about your account—for example, if your withdrawal is delayed, if we need additional verification, or if we detect suspicious activity. We may send you promotional emails about new games or features, but only if you opt in to marketing communications. You can manage your email preferences in your account settings at any time.

We analyze aggregated usage data (without identifying you personally) to understand how players use mawart and to improve our platform. For example, we may track which games are most popular or which payment methods are most common, but we do not link this analysis to you personally.

Data Sharing and Third-Party Processors

We share your data with third parties only when necessary to provide mawart services or comply with law. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to process transactions. Our fraud detection service receives transaction data to identify suspicious activity. Our compliance partner receives identity verification data to check against sanctions lists and other regulatory databases.

These third parties are contractually bound to protect your data and use it only for the purposes we authorize. We do not sell your data to marketing companies or data brokers. We do not rent your email address or phone number to third parties. If we are required by law to disclose your data (for example, to respond to a court order), we will do so, but we will notify you first unless we are legally prohibited from doing so.

Data Retention and Your Rights on mawart

We retain your data for as long as your account is active and for several years afterward to comply with anti-money-laundering and accounting regulations. Account information is kept for at least five years after account closure. Transaction records are kept indefinitely so you can access your account history and Result Archive. If your account is closed, we retain only the minimum data required by law and delete the rest.

You have the right to access, correct, and delete your data. To exercise these rights, contact our support team with your request. We will provide a copy of your personal data within a few business days. You can correct inaccurate information in your account settings (such as email or phone number), or we can do it for you. You can request deletion of your account and associated data, subject to legal retention requirements.

Cookies and Tracking on mawart

We use cookies on mawart to keep you logged in, remember your preferences, and analyze how you use our platform. A cookie is a small text file stored on your device that identifies you to our servers. We use session cookies (which expire when you log out) and persistent cookies (which remain until you delete them). We do not use cookies to track you across other websites—only within mawart.

You can control cookies in your browser settings. Most browsers allow you to refuse cookies or to alert you when a cookie is being set. If you disable cookies, some features of mawart may not work properly (for example, you may be logged out frequently). We do not use third-party tracking pixels or advertising networks on mawart.

Data Security and Storage Location

We protect your data using encryption (for data in transit) and secure storage (for data at rest). Your payment information is encrypted end-to-end, so it is not readable even to our support staff. Your identity documents are stored in a restricted access folder protected by role-based permissions. We use industry-standard security practices, including firewalls, intrusion detection, and regular security audits.

Our servers may be located outside Indonesia—we may use data centers in Singapore, Australia, or other jurisdictions depending on our infrastructure needs. Your data is subject to mawart's security standards regardless of location. We also maintain backup copies of your data to ensure we can recover it if our primary systems fail. Backups are encrypted and stored securely.

Data Breaches and Your Notification Rights

If we discover that your personal data has been compromised (for example, through an unauthorized access or data leak), we will notify you by email or in-app notification as soon as possible. Our notification will explain what data was affected, what steps we have taken to secure your account, and what you should do to protect yourself. You have the right to request details about any breach affecting your data.

We take data security seriously and invest in measures to prevent breaches. However, no system is completely secure, and we cannot guarantee that breaches will never occur. We recommend enabling two-factor authentication on your mawart account and changing your password regularly to reduce your risk.

Contact and Policy Updates

If you have questions about our privacy practices, want to exercise your data rights, or have a privacy concern, contact our support team. We are available during business hours via chat in the app or email. We aim to respond to privacy requests within a few business days. For specific privacy questions that need legal review, we may require additional time.

We may update this privacy policy from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes by email or in-app notification. Your continued use of mawart after a change constitutes acceptance of the updated policy. If you disagree with an update, you can close your account at any time.

Your privacy is important to us. We believe that transparency and fair data handling build trust between mawart and our users. We remain committed to protecting your data while providing you with a secure, enjoyable gaming and sportsbook experience.